Purpose:   The Customer Care SIG is an informal forum for sharing information on Customer Service practices and experiences by the members and with the members.

Format:  Generally informal. Each month an Customer Service-related topic will be discussed. Appropriate tools, best practices, and case studies are often part of the meeting.

Location:   Varies with each meeting. Site rotates between hosts.

Meetings:   This SIG is currently Inactive

Contact:  Director of SIGs